Privacy Policy

Draft for review: This page is a working draft and has not been reviewed by a lawyer. Items marked “[Confirm]” require business or legal confirmation before publication. It should not be relied on as compliant legal text.
 

Information We Collect

When you submit an inquiry, we collect the details you provide: name, email address, phone number, property address (optional), city, state, ZIP code, the type of help you need, property condition, preferred contact method, and any description you choose to share. We ask that you not include financial account details.

How We Use Your Information

We use your information to respond to your inquiry, understand your property situation, and explore relevant next steps with you.

Sharing With Professionals

With your consent given on the inquiry form, we may share relevant inquiry details with appropriate third parties — such as potential buyers, real estate agents, contractors, or home-service professionals — for the purpose of addressing your request. [Confirm: the categories of partners, how they are disclosed to you, and whether information is ever sold or shared for other purposes.]

Data Security and Retention

Inquiry submissions are transmitted over encrypted connections and stored in an access-restricted database. [Confirm: retention period and deletion practices.]

Your Privacy Rights

Depending on where you live, including under California law, you may have rights to know, access, correct, or delete personal information we hold about you, and to opt out of certain sharing. [Confirm with legal counsel which laws apply and how requests are verified.]

Privacy Requests

To make a privacy-related request, please contact us through the contact page. [Confirm: dedicated privacy contact email.]